Terms and Conditions

Joining the Introbiz Network

Our annual Membership Packages start from £899 + VAT. Please bear in mind that these are company memberships, not personal memberships, so anybody from your organisation can connect with Introbiz clients, receive company-relevant introductions and can attend our business networking events. There is an additional business networking meeting fee for Introbiz members and visitors, unless you have selected the £500 add-on Package

Online Events

All online events require you to book with either a representative of Introbiz, or through the online portal. All online events are now chargeable as of 1st March 2022 for guests of the Introbiz network.

In-person Events

All in-person events require you to book with either a representative of Introbiz, or through the online portal. Please note that you are responsible for letting us know of any dietary requirements and will be asked to do so 72 hours before the event. Masks are now optional at in-person events and can be used at your own discretion.

Order cancellation policy

To cancel an order you have placed with Introbiz, you must contact our customer relations team no later than 24 hours prior to the event. You can do so by emailing [email protected] or calling 02920 291002. Every effort will be made to accommodate the cancellation of your order. When contacting our customer relations team to cancel an order, please be ready to provide your name, company name and the event you were booked to attend. Please note that for in-person events, if there’s less than 24 hours before the event, your order can not be cancelled and you’ll be charged the original event fee.

Refund policy

Unfortunately, we are unable to offer any refunds for our products and services. If you are dissatisfied with any of the above, you’re required to contact Introbiz as soon as possible. All products and services are sold without any guarantee. By making a purchase with Introbiz, you are confirming that you have read and understood our no refunds policy.

Attending the events as a visitor

Yes – you can attend two business networking events as a guest. After that, you will have to become an Introbiz member to attend any further business networking events.

Cancellation of a networking meeting

Please note that once you have booked a meeting, we require at least 24 hours’ notice of the event date to cancel your attendance, otherwise you will still be liable for the meeting fee (we will have catered for you!). Any less than 24 hours’ notice and you will have to pay for your catering.

Cancellation of membership

We’re sorry to see you leave the network. If you’d like to terminate your membership after 12 months, we just one months’ notice.