Introduction

This privacy notice provides you with details of how we collect and process your personal data. Introbiz UK Ltd. are the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

Our email address is [email protected]

Our postal address is:

Pencw, Vanderhoof Way,

The Ridgeway,

Saundersfoot,

Wales,

SA69 9LE

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [email protected].

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

How we use your personal data

We will only use your personal data when legally permitted. The most common uses of your personal data are:

  • Where we need to perform the contract between us.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at [email protected]

Purposes for processing your personal data

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant. We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us at [email protected] if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out, click here to view the PDF.

Marketing communications

You will receive marketing communications from us if you have:

  • Requested information from us or purchased goods or services from us.
  • Provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications.
  • In each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by emailing us at [email protected] at any time.

Disclosure of your personal data

We may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers.
  • HM Revenue & Customs, regulators and other authorities based in the United Kingdom.
  • Sponsors at Events.
  • Third parties to whom we sell, transfer, or merge parts of our business.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

International transfers

Whenever we transfer your personal data out of the EEA, we ensure proper safeguards are implemented:

  • Only transferring data to countries deemed to provide an adequate level of protection.
  • Using specific contracts or certification mechanisms approved by the European Commission.
  • Transferring to providers in the US who comply with the EU-US Privacy Shield.

If none of these safeguards are available, we may request your explicit consent.

Data security

We have implemented security measures to prevent your personal data from being lost, accessed unlawfully, or disclosed.

Data retention

We retain your personal data only as long as necessary for legal and business purposes. In some cases, we may anonymise your data for research or statistical purposes.

Your legal rights

Under data protection laws, you have the right to:

  • Request access to your personal data.
  • Request correction or erasure of your personal data.
  • Object to processing or request restriction of processing.
  • Request transfer of your data.
  • Withdraw consent at any time.

More details can be found here. To exercise your rights, email us at [email protected].